Frequently Asked Questions
Do you provide on-site installation service?
We provide highly detailed installation instruction drawings and videos for every project. For large-scale projects, we can provide both installation workers and a supervisor on-site. The specific fee for on-site services is negotiated with our clients.
What is your delivery time?
Normally, delivery time is within 7 days after the deposit is received. For large-volume orders, the delivery timeframe will be negotiated during contract finalization.
How do you control the quality of your product?
Quality is controlled via three primary stages:
a. Design Quality: We analyze potential issues in advance and provide robust design solutions.
b. Raw Material Quality: We select only qualified, certified raw materials.
c. Production Quality: We implement precise manufacturing techniques, employ highly experienced workers, and conduct strict quality inspections.
How do you handle quality problems?
The product comes with a warranty. Within the warranty period, we will be responsible for all quality problems caused by our production.
What is the estimated service life of the container houses?
Under conventional climate and environmental conditions, the service life of the container house steel frame structural system is 35 years.
Can we view the manufacturing factory via video?
Yes. We welcome video factory tours at any time. You can also inspect your production progress via video call. We warmly welcome clients from all over the world to visit our physical facilities and discuss long-term cooperation.