Q
What is your policy for damaged working TV Brackets?
For those items that have quality problems, we agree to have them returned for repair.
Q
What is your delivery time for production?
Normally speaking, it requires 35 days for mass production, except during observed public holidays.
Q
Can you send samples for testing before placing orders? Are they available at any time?
Samples are available for your quality checks. It takes about 3-5 days to send samples, whether they are in stock or out of stock.
Q
Can we use our own designed color box?
The default package is a standard brown box with simple word printing. We can also use your custom-designed color box. You will need to advise us of your packaging requirements in advance for an accurate quote.
Q
What is your payment method?
We prefer T/T, with a 30% deposit and the 70% balance paid off before shipment.